Privacy Policy

Shemisli recognizes the importance of your personal information. This Privacy Policy sets out how Shemisli uses and protects information that it collects from its customers, visitors and users through, or in association with, its website with a homepage located at www.shemisli.com. its products and services that may be offered from time to time via the Sites, its related social media sites, or otherwise through Users’ interactions with Shemisli (the Sites, products, services, and social media pages, collectively, the “Services”), why it collects that information, how it uses that information, and to whom and in what capacity it shares that information. By accessing the Services, using features of the Services, and/or submitting information to shemisli, you are bound by all terms and conditions in the Terms of Use and this Privacy Policy.

DATA COLLECTION

Information You Provide: When you create an account or carry out a transaction through our Services, we collect "Personal Data" (meaning information directly or indirectly linked to you), such as your name, designation, email, phone number, address, birthdate, billing details, and similar particulars. You might also supply us with Personal Data about other individuals (e.g., if you're sending a gift).

Device Identifiers: When you access our Services through a device, we may access, gather, monitor, or remotely store "device identifiers," such as device ID and type. These identifiers let us uniquely identify your device and enhance the Services, including sending updates. They may be combined with other Personal Data.

Analytics: As you access our Services, we may gather data (directly or via third-party services) using logging and cookies, sometimes associated with Personal Data. This information helps us analyze Service use and interest. Refer to the "Service Providers" section for more details.

Log Data: Similar to most Internet-based services, our servers automatically record data when you access or use our Services, including IP address, prior webpage visits, purchases, viewed products, browser details, access times, language preferences, and cookie information. It might also include GPS data or nearby Wi-Fi points when location services are enabled.

Cookies and Tracking: A cookie is a text file stored by your web browser to remember preferences and information. We use cookies and similar tech like pixel tags and web beacons to gather Usage Data for improving services, enhancing functionality, and advertising. For further details, refer to the "Service Providers" section.

INFORMATION USAGE

We utilize the collected data to fulfil contractual obligations, manage Services and our business, personalize experiences, enhance customer support, comply with legal needs, and promote our products. We use Personal Data:

  • To offer, maintain, and safeguard Services, address errors, examine trends, and handle usage.
  • To enhance customer experience, suggest relevant products, and manage customer service.
  • To comply with laws or legal processes.
  • To communicate with you, send updates, and respond to your inquiries.
  • To process transactions, manage accounts, and prevent fraudulent activities.
  • To investigate security issues, prevent abuse, and ensure policy adherence.
  • For marketing, promoting our products, and understanding our audience.

We might disclose data to third parties for shipping, payment processing, brand ambassadors, marketing, and business development. This includes sharing non-personal data for improving user experiences. We may share data in response to legal processes or for protecting rights.

DATA RETENTION AND TRANSFER

We retain Personal Data for applicable periods as outlined in this Privacy Statement. Data may be transferred outside your jurisdiction, including the US, with security measures in place.

DATA PROTECTION RIGHTS

Residents of the European Economic Area (EEA) have data protection rights. You can access, correct, limit use, and request data deletion. You can object to processing and request data transfer. Withdraw consent where applicable. You can complain to a Data Protection Authority. We aim to assist you in exercising these rights.

SECURITY AND THIRD PARTIES

We implement security measures to protect Personal Data, but no method is entirely secure. We're not responsible for third-party activities. Links to third-party sites are outside our control.

CONTESTS AND COMMUNICATIONS

We hold contests and interactions requiring consent for marketing communications. You can opt-out. Communications not affected by opt-out include order confirmations.

ACCOUNT MODIFICATIONS

You can edit or delete your account details on the site. Contact us for account removal.

PRIVACY POLICY CHANGES

We may amend this Privacy Policy, with updates posted online.

CONTACT INFORMATION

For data protection concerns, contact us at help@shemisli.com or via mail at shemisli PO BOX 96004 RICHMOND, BC V7A1N0 CANADA.